Terms of Use
1. Acceptance of Terms
These Terms of Use ("Terms") govern your access to and use of the services, applications, and websites provided by Noorish AI LLC ("Noorish AI", "we", "us", or "our"). By registering, accessing, or using our Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Platform.
2. SMS & Mobile Text Messaging Terms
Noorish AI provides an SMS communication service to keep patients, guardians, and clinical care teams informed regarding health appointments, clinical alerts, and account security.
SMS Messaging Program Terms (Twilio / CTIA Compliant)
Program Description: Noorish AI text messages are used for one-time verification codes (MFA), clinical appointment reminders, telemedicine room links, care coordination updates, and remote health tracking notifications.
User Consent (Opt-In): By providing your mobile telephone number to Noorish AI or through your healthcare provider during registration, you explicitly consent to receive text messages from Noorish AI regarding your account and healthcare services. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
How to Opt Out: You can cancel the SMS service at any time. Simply reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message from Noorish AI. You can also opt out of messaging by emailing support@noorishai.com with your request and mobile phone number. After texting STOP or emailing your request, you will receive one confirmation message that you have been unsubscribed, and no further automated SMS messages will be sent to your phone.
Help & Support: If you are experiencing issues with the messaging service, reply with the keyword HELP for more assistance, or contact us directly at support@noorishai.com.
Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you.
Message Frequency: Message frequency varies based on your upcoming clinical appointments and active care alerts.
Carrier Liability Disclaimer: Mobile carriers (e.g., AT&T, T-Mobile, Verizon, Sprint, etc.) are not liable for delayed or undelivered messages.
3. Medical Disclaimer — Not for Emergencies
NOORISH AI IS NOT AN EMERGENCY RESPONSE SYSTEM. If you or your child are experiencing a medical emergency, call 911 or visit the nearest emergency department immediately.
The platform facilitates care coordination, lifestyle tracking, and communication with licensed clinicians. Content provided via our automated algorithms or AI features is informational and supplementary to, not a substitute for, professional medical advice, clinical diagnosis, or treatment.
4. User Responsibilities & Account Security
You agree to provide accurate and complete registration information, maintain the confidentiality of your credentials, and promptly notify us at support@noorishai.com if you suspect unauthorized access to your account. You must be at least 18 years of age or the legal guardian of a pediatric patient to create a family account.
5. Intellectual Property
All trademarks, software code, user interface designs, and algorithms comprising the Noorish AI Platform are the exclusive intellectual property of Noorish AI LLC. You are granted a limited, revocable, non-transferable license to access the Platform solely for healthcare and care coordination purposes.
6. Limitation of Liability
To the fullest extent permitted by law, Noorish AI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform or SMS messaging communications.
7. Contact & Support
For questions concerning these Terms, or to request assistance with your account or messaging preferences, reach us at:
Noorish AI LLC
Email: support@noorishai.com
Website: https://noorishai.com